I appreciated the time, effort, and energy Carol Sondrini put into my home buying process. She was always willing to help me understand the process and answer the many questions that I had as a first time homebuyer. She also encouraged me when I was discouraged with the market, my limited options and the amount of time it was taking to find a home. Carol was friendly and personable, even with my sons. As a first time homebuyer, I often didn't understand why certain things had to be done a certain way or why I couldn't do something specific and Carol reassured me and explained things in a way that helped me understand the process better and made it possible for all of us to be on the same page throughout the experience.